DELIVERY & SHIPPING
Receiving time = Processing time + Shipping time
1. PROCESSING TIME
Due to surging numbers of orders for custom products, Estimated processing time will take 5-7 business days for custom made orders. Please understand promotional periods order processing time might take longer. For every piece in our collection, the estimated processing time is listed on the product page. Any questions, please do not hesitate to contact us via service@dunali.com
2. SHIPPING TIME
We ship to most countries around the world. We offer FREE standard shipping on orders over $39.00. Please check the countries listed below.
Standard Shipping:
Shipping Time: Estimated 6-14 Business Days
Shipping Fee: $5.99. Free shipping when orders over $39.00
Support Countries: United States (Special Remote Islands Not Supported), United Kingdom (4 of 5 regions), France, Germany, Australia, Austria, Belgium, Canada, Denmark, Greece, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Sri Lanka, United Arab Emirates, Bulgaria, Hungary, Luxembourg, Czechia, Slovakia, Slovenia, Lithuania, Japan, Malaysia, Singapore, South Korea, Thailand, Bangladesh, Vietnam, Romania, Brazil
Expedited Shipping
Shipping Time: Estimated 3-5 Business Days
Shipping Fee:$16.99. Free expedited shipping when orders over $99
Supported Countries:United States (50 of 62 states), United Kingdom (4 of 5 regions), France, Germany, Australia, Austria, Belgium, Canada, Denmark, Greece, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Sri Lanka, United Arab Emirates, Bulgaria, Hungary, Luxembourg, Czechia, Slovakia, Slovenia, Lithuania
Expedited Shipping (Other Countries)
Shipping Time: Estimated 3-5 Business Days
Shipping Fee: $19.99. Free expedited shipping when orders over $99
Supported Countries: Finland, Norway, Israel, Bahrain, Saudi Arabia, South Africa, Croatia, Turkey, Latvia, Estonia
Expedited Shipping (Islands)
Shipping Time: Estimated 3-5 Business Days
Shipping Fee: $29.99. Free expedited shipping when orders over $139
Supported Countries: United States (Puerto Rico), Jersey, Réunion, Martinique
* Please note that the time frame mentioned above doesn't include production time.
* Due to the impact of COVID-19, some countries and regions will take longer to receive goods.
Click here for more information
3. LOGISTICS STATUS QUERY
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also click here to check the status of your order online with your tracking number.
If you require further tracking information, please contact us via Email: service@dunali.com