Personalized Shell Sterling Silver Charm Chain Bracelet

Delivery & Shipping

Delivery Time= Processing Time + Shipping Time

All DUANLI items are made-to-order. For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

Processing Time

Processing time varies based on different products. Most hot selling styles will be shipped out within 4-5 business, other items may take 7~15 business days to be done.

Shipping Time

Currently, we provide two shipping method. The first is the standard shipping method, It will take 8-20 days to reach in the countries. The second is Expedited shipping method(DHL, UPS, TNT), It will take 3-7 days to reach in the countries. 

Due to COVID-19, the Standard Shipping time to the United States is unstable. So it is recommended to choose the Expedited Shipping method.

Note: The buyer cannot receive the goods d­ue to the wrong mailing address, the buyer shall be liable for the loss，so please make sure that your address is filled in correctly when ordering.

If you want to know more about our Shipping Policy，Please Click Here.

Return Policy

Every order from Dunali has a 30-day return or refund guarantee.

Request:
1. Within 30 days from the date you received the item.
2. Items received unused, undamaged, and in original package.
3. Return shipping fee is paid by the buyer.

4. Once the customized products are shipped, they will not be returned.

 If you want to know more about our Refund Policy，Please Click Here.