Ref: PICN.19061.S3
We believe you have a cute and lovely soul mate with you. Though she might not talk with you. But she accompany with you all the time. Maybe he is a good boy dog, maybe she is a cute cat. Print their lovely moment and make your own special pad pendant.
Material: Sterling silver
Color: Rose Gold/Gold/Silver
Design in Italy
All our products are handcrafted.
More Info:
We have more Engraved Photo Pendant, Engraved Picture Necklace at DUNALI.
DELIVERY & SHIPPING
Receiving time = Processing time + Shipping time
1. PROCESSING TIME
Due to surging numbers of orders for custom products, Estimated processing time will take 5-7 business days for custom made orders. Please understand promotional periods order processing time might take longer. For every piece in our collection, the estimated processing time is listed on the product page. Any questions, please do not hesitate to contact us via service@dunali.com
2. SHIPPING TIME
We ship to most countries around the world. We offer FREE standard shipping on orders over $39.00. Please check the countries listed below.
Standard Shipping：Shipping Time: Estimated 6-14 Business Days
Shipping Fee: $5.99. Free shipping when orders over $39.00
Support Countries: United States (Special Remote Islands Not Supported), United Kingdom (4 of 5 regions), France, Germany, Australia, Austria, Belgium, Canada, Denmark, Greece, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Sri Lanka, United Arab Emirates, Bulgaria, Hungary, Luxembourg, Czechia, Slovakia, Slovenia, Lithuania, Japan, Malaysia, Singapore, South Korea, Thailand, Bangladesh, Vietnam, Romania, Brazil
Expedited Shipping
Shipping Time: Estimated 3-5 Business DaysShipping Fee:$16.99. Free expedited shipping when orders over $99
Supported Countries:United States (50 of 62 states), United Kingdom (4 of 5 regions), France, Germany, Australia, Austria, Belgium, Canada, Denmark, Greece, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Sri Lanka, United Arab Emirates, Bulgaria, Hungary, Luxembourg, Czechia, Slovakia, Slovenia, Lithuania
Expedited Shipping (Other Countries)
Shipping Time: Estimated 3-5 Business DaysShipping Fee: $19.99. Free expedited shipping when orders over $99
Supported Countries: Finland, Norway, Israel, Bahrain, Saudi Arabia, South Africa, Croatia, Turkey, Latvia, Estonia
Expedited Shipping (Islands)
Shipping Time: Estimated 3-5 Business DaysShipping Fee: $29.99. Free expedited shipping when orders over $139
Supported Countries: United States (Puerto Rico), Jersey, Réunion, Martinique
* Please note that the time frame mentioned above doesn't include production time.
* Due to the impact of COVID-19, some countries and regions will take longer to receive goods.
Click here for more information
3. LOGISTICS STATUS QUERY
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also click here to check the status of your order online with your tracking number.
If you require further tracking information, please contact us via Email: service@dunali.com
RETURN POLICY
Our return & refund policy will stand by for you within 60 days from the date you received the item. Please note: Any returned items without informing and contacting us in advance, no refund will be initiated. All losses will be afforded by customers.Please contact us firstly.
FOR PERSONALIZED ITEMS
-For below conditions, return or exchange are supported, the return shipping fees will be borne by us.
1.We sent the wrong items.
2.You receive broken items, or items with poor/defective quality
-For below conditions, return or exchange are not supported
1.Personalized items with no quality issues.
2.You chose the wrong sizes, wrong custom options for items.
3.Personal reasons due to changing mind or personal tastes.
4.Damaged by misuse, mishandling, or poor maintenance.
5.Certain promotional or clearance items are not eligible for refund, return or resize.
FOR NON PERSONALIZED ITEMS
-For below reasons, return or exchange are supported, the return shipping fees will be borne by us.
1.We sent the wrong items.
2.You receive broken items, or items with poor/defective quality issues.
-For below reasons, return or exchange are supported. But Shipping fees for returning items are borne by buyers.
1.You chose the wrong size
2.Changing mind due to personal reasons or personal tastes.
3.Please keep the items in their original new condition, without scratches or signs of wear. Otherwise, items are non-returnable
-For below reasons, return or exchange are not supported.
1.Damaged by misuse, mishandling, or poor maintenance.
2.Items has been re-sized or altered in any way or have been exchanged before.
3.Promotional or clearance items are not supported.
FEES INCURRED
1.For any returns not caused by our reasons, the return shipping fees will be borne by the customers. Of course, if any customs duties are incurred during the return process, the customers will also be responsible.
2.Shipping fees for the delivery of the package to your destination addresses will not be refunded after we receive your returned package. For free shipping orders, as shipping costs are also incurred, therefore we will also deduct the original shipping cost from the refund.
3.For packages that might be lost or damaged within the return shipping process, customers are responsible for it. Please keep the tracking information receipt.
If you want to know more about our Refund Policy，Please Click Here.
